What are the customer service hours of operation?
Hours of operation for live representatives are as follows: Mon – Fri 9AM to 12AM EST, Sat – Sun 10AM to 5PM EST. You can always place your order online 24 hours a day, 7 days a week.
Can I order if I am outside of Europe or USA and Canada?
Yes, our products can be delivered to many countries across the globe outside of Europe, USA & Canada. All importation and compliance with local laws and regulatory authorities are solely your responsibility.
Why should I buy from montaignecosmetic.com?
Ordering from SAS Montaigne Cosmetic ensures that you receive the lowest price for genuine, brand name products. Our updated revised account area provides a better overview of your personal details, payment options, order history and tracking orders. We also have a feature called “favorites,” where you can create a list of your favorite products for future reference. We also have a reorder button on account history pages, which makes repeat orders a convenient and quick process. Stay up-to-date on the latest products and industry news by signing up for our monthly newsletter.
Are the products offered on your website genuine? How do I know that they are?
All products offered by SAS Montaigne Cosmetic are genuine, original items. Each product shipped comes in original manufacturer’s packaging, unadulterated and sealed. Please check the integrity of the packaging upon arrival.
Where do the products offered on your website come from?
We offer only genuine products sourced from various reputable manufacturers and distributors worldwide.
What if there is a product I am interested in, but is not on montaignecosmetic.com?
Please contact the SAS Montaigne Cosmetic customer service team. We are more than happy to check the availability of the requested product for you.
What if another company has a cheaper price?
SAS Montaigne Cosmetic works hard to guarantee you the lowest prices. In the case you find a cheaper price, call or write and the absolute best will be done to beat or meet it. Please note that SAS Montaigne Cosmetic will require recent proof of the price and service being offered in order to verify the contents of the offer apply. Please see the competitor comparison section to see how the offers from competitors may vary.
How do I know this is the right product for me?
Customers now can review the products they have bought from us. You may refer to these testimonials as provided by other licensed doctors, dermatologists and various types medical professionals to help you choose.
How does your discount system work?
You may receive lower prices with larger purchases. These discounts are assigned on a per-volume basis. Typically, the price per item is less when ordering in larger quantities. Applicable discounts are incorporated into the price.
What method of payments are acceptable?
We accept Visa and Mastercard. We also accept Bank Transfers. We accept cryptocurrency. We offer discount for orders paid in cryptocurrency and also ship them the same day.
What is your shipping policy?
You can find detailed information about what shipping methods are available to you, shipping charges, and other information about ordering from SAS Montaigne Cosmetic on our Shipping Policy page.